At Iptiva, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IPTV services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
We may collect the following types of information:
Name, email address, and contact details
Payment information (handled securely via third-party providers)
Account credentials if you register
IP address and location
Device and browser information
Pages visited, time spent, and clicks
Logs and diagnostics data (to improve service reliability)
We use cookies and similar tools to enhance your experience, remember your preferences, and analyze traffic. You can control cookies through your browser settings.
We use the information we collect to:
Provide and maintain IPTV services
Manage user accounts and provide customer support
Process transactions
Improve service performance and user experience
Send updates, promotions, or account-related notices (you can opt out anytime)
We do not sell or rent your personal information. However, we may share your data with:
Trusted third-party service providers (e.g., payment gateways, hosting)
Legal authorities, if required by law or to protect our rights
Partners or resellers, if you purchase through them (for support purposes only)
All third parties are required to maintain the confidentiality and security of your information.
We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
We retain your information only as long as necessary for legal, business, or operational purposes. You may request deletion of your data at any time by contacting us.
If you are located in the EU/EEA, you have the right to:
Access your personal data
Correct or delete your data
Object to or restrict processing
Request data portability
File a complaint with a data protection authority
To exercise your rights, contact us at info@iptiva.com.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
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